Mail Translator Support

To install Mail Translator:

1. Open Google Workspace (e.g., Gmail, Google Docs)
2. Go to Add-ons → Get add-ons
3. Search for "Mail Translator"
4. Click "Install" and follow the authorization prompts
5. Once installed, you'll find Mail Translator in the sidebar or under Extensions

Mail Translator requires the following permissions to function properly:

• Gmail access: To read and translate your email content
• Google Translate API access: To perform translations
• Your email address: For identification and support purposes

All permissions are used solely for the add-on's functionality and your data privacy is protected.

If Mail Translator isn't working, try these troubleshooting steps:

1. Refresh your browser and reopen Gmail
2. Check if the add-on is properly installed under Add-ons → Manage add-ons
3. Ensure you've granted all necessary permissions
4. Try disabling and re-enabling the add-on
5. Clear your browser cache and cookies
6. If issues persist, contact our support team

Yes, your data security is our top priority:

• We only process email content necessary for translation
• No email content or personal data is stored on our servers after processing
• All translation operations are performed using Google's secure infrastructure
• We comply with Google's API Services User Data Policy
• Your data is never shared with third parties

For more details, please review our Privacy Policy.

We welcome bug reports and feature requests! You can:

• Use the contact form below to send us detailed information
• Email us directly at airme.space@gmail.com
• Include screenshots, error messages, and steps to reproduce issues
• Describe your desired feature and how it would help your workflow